Shipping Policy

 

  1. Standard Delivery time is 3-5 working days within Singapore. Overseas deliveries might take 10-18 days depending on your location.
  2. Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.
  3. Free Shipping for all orders within Singapore.
  4. All Rphoria products are delivered in box packaging.
  5. International shipping fee is charged at cost which is calculated after receiving the order and an invoice is sent to customer requesting the payment.
  6. International shipping orders are dispatched via SingPost (Singapore’s national postal service) registered postal service. 
  7. No Return/Exchange until product delivered is damaged.
  8. Orders will be delivered to the shipping address mentioned at the checkout.
  9. Please ensure accurate delivery details such as Contact Number & Address. 
  10. Modification/Cancellations won’t be possible once the order is dispatched. 
  11. For any queries, reach out to us on our email – care@rphoria.com